The Heartfelt Journey to Content Catalog Success
We are all familiar with the initial thrill of getting the budget or approval for a new software tool, believing it will enhance our team’s workflow. However, this excitement tends to diminish when faced with the practicalities of implementation. How do I set it up? How can I ensure my users receive proper training? Specifically, for Content Catalog, what is the optimal way to organize all my content? These questions highlight that while many tools seem promising initially, their true benefits are only realized through successful implementation. Careful planning and execution around rollout are crucial for new tools to function effectively.
Content Catalog is no exception to that rule and this article is crafted by a dedicated team of experts who have successfully onboarded design teams onto BIM content management platforms for many years, both at UNIFI and in industry. We are excited to share our proven strategies for implementing an effective content management approach with you, and we genuinely wish you the same success we’ve seen so many other firms realize improved efficiency and quality of project deliverables! To help you make the most out of this valuable information, we have outlined the key steps followed by firms who have realized a seamless and successful onboarding process.
By following these steps and familiarizing yourself with the content management best practices, you will gain a comprehensive understanding of how Content Catalog can create a single source of truth for your company’s BIM content..
We are confident that by leveraging these strategies, based on years of learning from mistakes that you have the benefit of avoiding, you will experience the same high level of success that our other clients have enjoyed. Let's embark on this journey together and start saving your team time today!
Common Roadblocks & How to Overcome
Over the years, we have noticed several common roadblocks that hinder AECO firms from rolling out content management tools successfully. Here are three we want to share as you start your journey with Content Catalog.
Multiple Hubs: Companies with multiple hubs face challenges because instances of Content Catalog across different hubs cannot share or sync information. This separation can lead to duplicated efforts and make it difficult to maintain a single source of truth. See our recommendations on One ACC Hub or Multiple.
Content Readiness: This is probably the most common delay we’ve run into over the years - “our content just isn’t ready to be uploaded today, we have to update it until it’s perfect.” While we hate to be the bearers of bad news, in this case we’ll break it to you – we've yet to see a company with a perfect content library! Companies frequently face uncertainty about when content is ready for the Content Catalog. This hesitation can delay the advantages of a content management system, which helps manage content in any state. After all, your designers are using content from somewhere today, right? To get started, you just need to link content with Smart Collection Organization and ensure permissions are managed effectively.. See our recommendations on Smart Content Readiness
Collection Organization Strategies: Deciding on the best strategy for organizing collections can be difficult. This is the most frequently requested best practice our team is asked for and the right approach depends on your firm’s unique needs. You should consider various factors such as your firm’s geographical distribution, discipline, and the use of sandbox collections. This requires careful planning and collaboration between different departments. Learn from what others have done with Smart Collection Organization and Smart Saved Search Organization.
An Implementation Roadmap
Step 1 - Kickoff Meeting
Start with an initial discussion with your key champions (typically the BIM management team) to develop your Content Catalog strategy and implementation plan. It's not uncommon for a rollout to take 4-6 weeks from kickoff to rollout, so let’s get started!
Below is a sample outline of topics to address during the kickoff meeting, with sample notes for your consideration:
Topic | Notes |
Admin vs End Users (Who needs access to this tool?) |
|
Office Locations: (What time zones for training sessions?) |
|
ACC Hubs: |
|
Planned Rollout Date: |
|
Collection Structure: |
|
Container Projects: |
|
Design Applications: |
|
Capabilities to Achieve: |
|
Training Sessions: |
|
Step 2 - Get Started
Once the plan is ready, structuring collections in the content catalogue and uploading content are the next steps. Setting up collections first makes organizing new uploads easier. Content can be uploaded via drag-and-drop or batch export. Involving more people to help with uploads is efficient for managing large volumes quickly. While this process doesn’t need to be complete before rollout, having consistent content sets available is beneficial.
Step 3 - Training Sessions
While it can be tempting to simply send an email or Slack about a tool as easy to use as Content Catalog, in our experience even the most intuitive tool sees increased adoption when users are introduced to it on a brief training session.
For Content Catalog, we recommend holding two sessions:
The first is for your ACC Admins & Collection Editors. These can be held separate or together, typically we recommend holding them together as they have a high amount of overlap.
The second is a user training session reviewing collection organization, how to use the tool and advisory topics. (Note this may require 2 or more sessions based on company size/regions etc.)
Below are sample outlines with notes for your consideration:
ACC Admin Training Session (45-60min)
Use the kickoff meeting outline above to inform this discussion.
Discuss or convey the following – 15min
What type of library organization do you envision? Choose a Smart Collection Strategy
Where will you collect content from? User stashes, company content, manufactures commonly used...
How do you want to use Saved Search? Choose a saved search Strategy
How do you want to organize user groups?
Do you have any naming or content standards you want referenced? (These can be uploaded to Content Catalog for reference)
Demo Time Have a user with upload but not edit permissions, upload content prior to demo for showing upload approvals process or reference this documentation.
User Management - 5 min |
|
Collection Management - 10 min |
|
Content Uploads and Standards Discussion – 15 min |
|
Search, Browse and Saved Search – 10 min |
|
User Training Session Outline (30-45min)
Content Catalog Intro - 2 mins |
|
Search/Insert/Batch Insert Content - 10 mins |
|
Review Family Information/Functionality - 3 mins |
|
Browse - 3 mins |
|
Saved Searches - 5 mins |
|
Upload Requests - 3 mins |
|
Upload Content/Batch Export - 5 mins |
|
On Going Support and Adoption
Once you’ve completed your training sessions, you should be good to go! Make sure to add the user training recording to your internal knowledge base, so that new hires can come up to speed on your firm’s approved source of content as they join.
Congratulations on saving each designer at your firm an estimated 200 hours annually in searching for content! We’re delighted to be part of your firm’s BIM workflows and are here to answer any questions as you need us!